An ear infection occurs when bacteria or viruses cause inflammation and fluid buildup in the middle ear, the space behind the eardrum. It can affect one or both ears and is common in both children and adults. While mild infections often clear up on their own, some may require medication to relieve pain, reduce inflammation, and prevent complications.
Symptoms can vary depending on the severity and whether one or both ears are affected. Common signs include:
If symptoms persist for more than a few days, worsen, or involve hearing loss or severe pain, it’s important to consult a healthcare provider.
Ear infections typically occur when fluid becomes trapped behind the eardrum due to swelling or blockage of the Eustachian tubes (which help drain fluid from the middle ear). Common causes include:
Identifying the cause helps your provider determine whether you need antibiotics, pain relief, or supportive care.
Virtual care allows you to receive expert ear infection treatment without leaving home. During your online appointment, your provider can:
Virtual visits are fast, private, and effective, making it easy to get relief safely and conveniently.
If needed, yes. Your provider can prescribe medications based on the type and severity of your ear infection. This may include:
Your provider will create a personalized treatment plan to help reduce pain, clear the infection, and protect your hearing health.
Mild to moderate ear pain or pressure
A feeling of fullness or fluid in the ear
Mild hearing changes (e.g., muffled hearing)
Symptoms for less than 3–5 days
No high fever, severe dizziness, or facial weakness
1. Severe or worsening ear pain
2. High fever (≥102°F / 38.9°C)
3. Sudden hearing loss
4. Severe dizziness, vertigo, or trouble walking
5. Facial weakness, swelling behind the ear, or bloody/pus-like ear drainage
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Unlimited video calling with your doctor or therapist included.