Disclaimer

Welcome to Lyla Health. The information and services provided by Lyla Health through our website, mobile app, and telehealth platform (collectively, the “Services”) are intended for general informational and healthcare purposes only.

By using our Services, you acknowledge and agree to this Disclaimer.

No Emergency Services

• Lyla Health does not provide emergency medical services.

• If you are experiencing a life-threatening emergency or urgent medical condition, please call 911 or go to your nearest emergency department immediately.

• Our platform is designed for non-emergency care, general health consultations, and follow-up services only.

No Medical Advice Guarantee

• All content available through Lyla Health — including text, videos, graphics, and other materials — is for informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

• Always consult a qualified healthcare provider for medical concerns or before starting, stopping, or changing any treatment plan.​

• Never disregard professional medical advice based on something you read or saw through Lyla Health’s Services.

Provider Relationship and Scope

• Lyla Health facilitates connections between patients and licensed clinicians who provide telehealth services.

• These providers operate as independent healthcare professionals, not employees of Lyla Health, and are responsible for the medical care and advice they deliver.

• Lyla Health itself does not practice medicine and does not interfere with clinical decision-making.

Accuracy of Information

While we strive to provide accurate, up-to-date information, Lyla Health makes no representations or warranties regarding the completeness, accuracy, reliability, or timeliness of any content on our website or platform.

Medical knowledge evolves rapidly; therefore, content provided through our Services may not always reflect the latest research or guidelines.

Telehealth Limitations

Telehealth is a safe and convenient way to receive care; however, there are inherent limitations.​

By using Lyla Health’s virtual services, you understand that:

• ​  Remote consultations may not always substitute for in-person exams.​

• ​  Providers rely on information you provide — accuracy is essential.​

• ​  Some conditions may require referral or in-person follow-up.​

Lyla Health and its providers are not liable for care limitations inherent to telehealth technology or user-provided information.

No Warranty

The Services are provided “as is” and “as available”, without any warranties, express or implied.​

Lyla Health makes no guarantees about:

• ​  The availability, reliability, or accuracy of the Services;​

• ​  The results or outcomes of using the Services;​

• ​  The prevention or cure of any health condition.​

Your use of Lyla Health is at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by law, Lyla Health, its affiliates, partners, and providers shall not be liable for any losses or damages arising from:

• ​  Your use or inability to use our Services;​

• ​  Reliance on information provided through our platform;​

• ​  Delays, errors, or omissions in care;​

• ​  Unauthorized access or disclosure of data not caused by our negligence.​

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.

Third-Party Content and Links

• Lyla Health’s website and communications may include links to third-party websites, labs, pharmacies, or wellness services.​

• We do not control or endorse these external entities and are not responsible for their content, accuracy, or privacy practices.​

• Use of any linked third-party site or service is at your own risk.

Results and Outcomes Disclaimer

• Every patient is unique.​

• Lyla Health does not guarantee specific outcomes from consultations, prescriptions, wellness programs, or treatment plans.​

• Results depend on multiple factors including individual health conditions, treatment adherence, and medical history.

No Endorsements

• References or links to any products, tests, or procedures within Lyla Health’s content do not constitute endorsements or recommendations.​

• Providers may discuss certain treatment options, but decisions should always be made between you and your licensed healthcare professional.

Changes to This Disclaimer

• Lyla Health may update this Disclaimer from time to time to reflect legal, operational, or regulatory changes.​

• Any modifications will be posted on this page with a revised effective date.​

• Your continued use of our Services after such changes constitutes acceptance of the updated Disclaimer.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us by privacy@lylahealth.com or by regular mail at:

1601 5th Ave

Seattle, WA, 98101

Attn: Privacy Officer